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Your Questions Answered

Common Questions

Still have questions? We’re happy to help and give you a clear quote.

Where do you provide service?

RCG serves Astoria, Warrenton, Hammond, Gearhart, Seaside, and Cannon Beach in Clatsop County.

What service frequencies are available?

We offer Weekly Pet Waste Removal, Biweekly Pet Waste Removal (every other week), One-Time Cleanup, and qualifying Commercial Pet Waste Removal.

What does “biweekly” mean?

Biweekly service means pet waste removal every other week.

Do you offer commercial or HOA service?

Yes. RCG provides recurring pet waste removal for qualifying apartments, condominiums, HOAs, managed properties, and shared pet-use outdoor areas within our service area.

Does submitting a quote request start service automatically?

No. After you request a quote, RCG reviews the property, requested service, pricing, and route availability before service is confirmed. Submitting a quote request does not automatically schedule service.

What happens to the waste after you scoop it?

Collected pet waste is bagged and removed from the property after each visit.

Do you work in all weather?

Service generally continues in typical Oregon Coast weather when conditions allow safe access. Severe weather or unsafe conditions may require service to be delayed or rescheduled.

Do you install or maintain pet waste stations?

No. RCG currently focuses on pet waste removal from residential yards and qualifying commercial properties. Pet waste station installation or management is not offered as a standard service.

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